SmartAgent respects your privacy. This policy explains the information we process to provide and improve the SmartAgent mobile application and related support services.
Information we process
Depending on the features you use, SmartAgent may process account details such as your name, phone number, email address, device information, selected settings, transaction records you choose to save, support reports, and subscription information.
How information is used
We use information to provide account access, maintain transaction records, deliver customer and business tools, provide support, protect the service, and improve reliability. We do not sell personal information.
Accessibility service
If you enable the optional Accessibility Service, it is used only to support approved USSD workflow assistance. It is not used for advertising or to collect unrelated content. You can disable it at any time in Android settings.
Storage and security
Some information may be stored on your device for offline use and synchronised to our servers when you use backup or synchronisation features. We use reasonable safeguards to protect information, but no system is completely secure.
Your choices
You can update account details in the app, change settings, request support, or request account deletion. See our account deletion page for instructions.
Contact
Questions about privacy can be sent to support@smartagent.smartcast.online.